Volunteers | tūao give their unpaid time and skills to communities and causes they believe in. This volunteering action needs to be nurtured and enabled. Our Guidelines are based on what volunteers need and offers easy steps for you to meet their needs. Seven practice areas, based on the volunteering lifecycle journey have been identified.

How do we use the Guidelines?

Each practice area includes key principles, describes what good volunteer practice looks like and what volunteers need. Identify the practice area you need support with now,  reflect on “what good looks like”, and work your way through the resources for each practice area. Be sure to share with your team!

Who can use the Guidelines?

Anyone! The Guidelines have been designed with small to medium sized community organisations in mind. However anyone can use them. The seven practice areas apply to all organisations that work with volunteers.

How were they developed?

The Guidelines were developed by Volunteering New Zealand | Tūao Aotearoa in collaboration with the community sector. They draw on the experience and wisdom of volunteers and sector leaders across Aotearoa New Zealand. Over 400 people contributed to the creation of these Guidelines.

Access the guidelines here